We respect your privacy. On this page, we explain to you how and why we do so. Any questions?
Tel (0252) 68 33 00
We process your personal data because you use our services and/or because you have provided it to us yourself. Below is an overview of the personal data we may process:
- First and last name
- Address details
- Telephone number
- E-mail address
- Bank account number
- Other personal data that you actively provide e.g. by creating a profile on this website, in correspondence and by phone.
Why we process your data
We process your personal data for the following purposes:
- Handling any payment.
- Sending our newsletter and/or e-mailing.
- Calling or e-mailing you if necessary to perform our services.
- To inform you about changes to our services and products.
- To deliver goods and services to you.
- To analyse your behaviour on the website in order to improve the website and tailor the offer of products and services to your preferences.
We do not make decisions on matters that could (significantly) affect individuals on the basis of automated processing. These are decisions made by computer programmes or systems, without a human being (e.g. an employee of GreenMatter) being involved. We use the following computer programmes or systems: Google Analytics. We use this to improve the user experience of website visitors.
Retention time personal data
We do not keep your personal data longer than strictly necessary to realise the purposes for which your data are collected. To this end, we use the following retention periods for each purpose:
- Sending the newsletter and e-mailing:
Retention period: as long as necessary. You can unsubscribe from the newsletter or e-mailing at any time by clicking on
‘unsubscribe’. You can also send an e-mail to [email protected]. Your data will be deleted immediately after unsubscribing.
- Performing the agreement:
Retention period: 7 years. With every registration, we carry out checks to prevent labour displacement. For these checks, it is necessary to retain this data even after the agreement. There is also the legal obligation of 7 years from the Tax Office.
- Responding to quotation requests:
Retention period: 3 years. With every outgoing quotation, we keep simple personal data such as the applicant’s name, e-mail address and telephone number. This allows us to speed up future processing.
Sharing of personal data
We only share your data with third parties if this is necessary for the execution of our agreement or to comply with a legal obligation. Should we share your data with third parties for other reasons, we are obliged to ask your permission first. We conclude a processing agreement with organisations that process your data to ensure the same level of security and confidentiality of your data. We remain ultimately responsible for such processing(s).
In any case, we provide personal data to the following parties:
- W&H Sports
- Lankhorst Engineered Products
These parties manage the data on a secure server. All data are stored here encrypted. This means that the data is not directly visible.
Cookies, or comparable techniques
A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. We use functional and analytical cookies. These cookies are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and that, for instance, your preferences are remembered. They also allow us to optimise our website. We also use profiling cookies, which we use to personalise content and ads, to provide social media features and to analyse our website traffic. You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings. For an explanation, see https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/.
Viewing, adjusting or deleting data
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by us and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to [email protected]. To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. We would also like to point out to you that you have the option of submitting a complaint to the national supervisory authority, the Personal Data Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
Security of personal data
We take the protection of your data seriously and take appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at [email protected].
We may amend this privacy statement from time to time. The website contains the latest version of the privacy statement. It is therefore advisable to consult this privacy statement regularly, so that you remain aware of these changes.
We respond to the increasing demand for recycled products and pool our knowledge, skills and investments in innovation. This cooperation provides more opportunities to scale up and focus on recycled synthetic turf products outside sport, in addition to circular solutions for sport. These include solutions for civil engineering.